FAQ

Frequently Asked Questions

What is LED Neon Flex?

Our LED Neon Flex is an energy-efficient, long-lasting, and safer alternative to traditional gas neon signs. With its flexible cable, it can be easily shaped and manipulated to create unique designs. The high-quality PVC and silicone coating make it suitable for both indoor and outdoor applications.

*Please let us know if the sign is intended for outdoor use prior to the quotation stage, as it requires a specialized sealant to be applied.

How long will the sign last?

Our LED Neon Flex has an approximate lifespan of 50,000 hours (approximately 5 1/2 years of continuous use). LED neon signs have a longer lifespan than glass neon signs.

Can I get a custom sign made?

Yes, we offer custom designs. Send us an email with your design, and we'll provide a ballpark figure if it's doable.

Can it be battery-powered?

Yes, it can with a 12-volt battery.

Is the LED Neon sign dimmable?

Yes, LED neon signs can be dimmed or brightened to adjust the intensity of the light.

Does it get hot like gas neon signs?

No, our LED Neon Flex is low voltage and generates next to no heat, making it safe to touch.

Can I hang the sign?

Please let us know how you plan to hang it so that we can pre-drill the sign accordingly to fit your needs. Please note that we do not accept any responsibility for any damage caused by incorrectly hung signs, even though our signs are lightweight.

Do you offer installation?

We offer installation services for our products in Victoria. Our signs are designed to be plugged into plug points. Each sign comes with a 2-meter clear cable exiting the back that connects to a 1.5-meter black 12V power adapter, which plugs into the wall. These adapters are Australian standard-certified by our supplier and end with a GPO plug.